Janus Client SDK

Define a sequence of steps. See how many users complete each one. That’s it. Journeys show completion rates, dropoff counts, and median time between steps. No chart. Just a table with the numbers that matter. Available on the Pro plan.

1. Go to Journeys in the app navigation 2. Click "Define a new journey" 3. Name it (e.g., "Signup to first project") 4. Add steps — each is a page view (matched by path) or a custom event (matched by type) 5. Set the conversion window — how long users have to complete all steps from step 1 (default: 24 hours) 6. Choose match scope — User (cross-session) or Session (single session) 7. Click Save Journey

Each step matches against your existing event data:

One row per step:

Steps must happen in order. Users can do other things in between — the journey only requires A before B before C, within the conversion window. The window starts at step 1. A 24-hour window means all subsequent steps must happen within 24 hours of the first step. User matching (distinctId) spans sessions. A user can start Monday, finish Tuesday. Session matching requires everything in one browser session.

Track specific moments, not generic clicks. Good journey steps are things like signup_started, checkout_completed, first_project_created. Start with 2–3 steps on your main conversion path. Find the dropoff. Then add steps in between to pinpoint the friction. Try different windows. A 1-hour window vs. 7-day window tells you whether conversions happen fast or take multiple visits.

// Good journey steps: specific, meaningful moments
Janus.track('pricing_viewed');
Janus.track('signup_started', { source: 'pricing_cta' });
Janus.track('signup_completed', { plan: 'pro' });
Janus.track('first_project_created');